The communication system for small to
BusinessPhone combined mobility solutions for your staff in the office
or your team out in the field, IP Telephony, Messaging and even Contact Center
solutions. You name it, and BusinessPhone has it: So that you have the option
of combining one or more solutions of your choice into your BusinessPhone. And
getting a tailor-made solution built precisely to your needs.
A family with many members – and many opportunities
BusinessPhone has solutions for businesses with 10 to 300 users. Here is
a short introduction to the special strengths of the different members of the
The easy solution for enterprises with 10 to 30 users, BusinessPhone
Compact is a stylish and handy plug-and-play version housed in a small stylish
cabinet with five digital telephones.
BusinessPhone 128i is built to match your IP infrastructure. Supplied as
a 19-inch system with the
option of accommodating up to 128 users, it can be used for IP telephony as
well as classic telephony.
- Same type of boards and
telephones in all systems. The modular approach makes it easy to
expand your system as you expand your business.
- Large system capacity and
attractive prices. Small to medium-sized businesses get the right amount
of telephony power at the right cost.
- Excellent investment
protection. If your business grows, you don’t have to start all over again
with your telephone systems. BusinessPhone grows with you.
- Advanced IP telephony. Even
very small businesses can utilize the bandwidth in their LAN/WAN
This is the ideal solution for enterprises with up to 64 users.
BusinessPhone 50 comes in the same cabinet as the stylish compact version but includes two extra slots for additional boards.
Perfect for enterprises with up to 200 users, BusinessPhone 250 even
enables an advanced CallCenter, with the capacity for up to 40 Call Center
agents.Documentation & Downloads
BusinessPhone Management Suite - BMS
A powerful configuration and
BusinessPhone Management Suite (BMS) is a powerful configuration and
It combines the ease of use and access flexibility of a
web-based tool with the efficiency of Java programming optimized for
BusinessPhone system configuration and management.
BusinessPhone Management Suite (BMS) is a powerful configuration and administration
tool. It combines the ease of use and access flexibility of a web-based tool
with the efficiency of Java programming.
Documentation & Downloads
- There is no need to install
client software — the Management Suite server is accessed using a standard
web browser as a client
- Flexibility of access —
users can access the BMS from any PC with an Internet/intranet connection.
The BMS server can communicate with the BusinessPhone systems both locally
and remotely via V.24, modem dial-up or direct LAN connection
BusinessPhone Call Center
The BusinessPhone Call Center is an auto-attendant that relieves
pressure on call center agents.
It has the ability to collect, store and
analyze business-critical data, including both real time and historical
performances - vital for fine-tuning day-to-day operations and long-term
Elements of BusinessPhone Call Center:
- Automatic Call Distribution
Integrated in the Business Phone core system, directs calls to the most
appropriate call handling group, thereby enhancing communications and
- Business Phone Call Center
A Windows-based information management system that provides the supervisor
with specialist software support to monitor and assist call-handling
agents. The software also collects, analyzes and presents call data,
giving you vital overviews of operational and commercial performance.
- Business Phone Call Center
Provides a more efficient working environment for agents handling large
volumes of incoming or outgoing calls. By putting telephony on the desktop
PC, it provides rapid access to relevant data during a call and thereby
helps to automate business processes.
- Interactive Voice Response
information on hold, using advanced computer-telephony integration.
Simply effective –
enterprise communications for today and tomorrow
A key element of Backstage is the integration with a customer’s infrastructure.
This is especially important for examples like Outlook, directories, tools for
Customer Relationship Management and web information services.
The supported communication devices are digital, analog and IP phones,
cordless and mobile phones. Access is provided via PCs, Terminal Clients, Web
browser and Pocket PCs.
functionality includes business call support, messaging, communication
profiles, presence information, team efficiency enhancements and data
integration. A key element is the integration with a customer’s infrastructure.
BackStage not only enables your PC with
all the enhanced functions of a desktop telephone, it also enables other
applications for telephony functions. It integrates data and it provides
cordless and mobile phones with convenient and unified handling:
- Easy Call
Interaction Integration with Voice Messaging and Unified Messaging
- Personal Tools
- Call Profiles
with other software and data
DRG22i Voice GatewayConnect analog terminals to your ToIP architectureThe DRG22i is an ATA (Analogue Terminal Adapter) meaning a gateway which
allow analogue terminals (phones, faxes, modems) to be connected to an
iPbx/gateway through an IP network (LAN or WAN). DRG22i provides 2 ports to plug
analogue phones of faxes and connect them to the IP system as SIP
This means that each of these analogue terminals is seen as a SIP terminal by the iPbx.
Designed for small sites, remote offices, this is the simplest way to
reuse analogue terminals while deploying some telephony over IP (ToIP)
solution, and retrieve the services.
DRG22i supports both basic and compressed codec: G.711, G.729A for voice and D711 and T.38 for fax. The DRG22i is a cost-effective solution easy to deploy in small remote
branch offices, which are typically connected via a WAN/IP router to
their central office network.
- 2 Analogue terminals (phones, faxes)
- SIP user interface with Aastra iPbx or gateways
- Voice codec: G.711, G.729a
- Fax codec: D.711, T.38
- VLAN tagging, DiffServ
- WAN : 1 x 10/100 Base-TX RJ45 connector (max 100m)
- 2 x RJ11 analogue connectors (max 500 m)
Documentation & Downloads
- DHCP compatible
- Embedded web management (configuration, upgrade)
- Element Manager to centralize the management of a large number of DRG22i