|CVT PeriscopeTelecoms Management Reporting
In today's challenging global economic environment, successful
organisations are continuously looking for ways to improve operations.
It is imperative to improve business processes in order to stay ahead of
the market and meet operational and regulatory goals.
CVT solutions are designed to improve business processes in the
- Business Process Flow, Automation and Reporting
- Information and Document Retention and Management
- Telecommunications Reporting and Management
- Telecommunications Recording, Analysis and Compliance
- Customer self service and Contact Centre solutions
- Specialist Voice and Fax Processing Solutions
- Workforce Evaluation Metrics for Training and Optimisation
Telecoms Management Reporting, collates phone usage data from the
organization phone system for sophisticated reporting and analysis of
usage patterns. Also commonly used for cost management and on-billing of
NextGen is the latest release of the popular Periscope communications management system. With over 15 years of market experience in telecommunications management, the NextGen incorporates unrivaled functionality for all vertical industries including:
With thousands of clients worldwide, case studies are available for all sectors. NextGen features the latest in web application technology including .Net 3.5, Ajax, Silverlight, SQL
- Local and Federal Government Agencies
- Legal, Accounting and Professional Services
- Enterprise, Commercial and Financial
- Serviced Office, Conference and Bureau services
- Education, Health and Retirement sectors
- Real Estate, Retail and Hospitality
- Manufacturing, Mining and Heavy Industry
and Crystal Reports.NextGen provides pricing, provisioning, billing and presentation of telecommunications usage for management and revenue recovery. Professional services firms can utilise account code or client based billing for phone and data usage.
Enterprises are able to allocate costs back to divisions, departments and individual employees; also providing data directly to corporate accounting, HR and management reporting systems.
NextGen corporate modules designed to optimise cost control and revenue recovery for the whole organisation. This includes billing management, network data usage, softcopy bill reconciliation and hospitality management.
Key NextGen Features:
Periscope I.T.E.M.S.In-house Telecoms Expense Management System,
based on the popular Periscope NextGen platform ITEMS is designed for
large enterprise, hospitals and campus environments.
- Fully Web based/Multi-user
- Central management of multi-sites
- Highly scalable
- Supports the majority of phone systems (VOIP and TDM)
- Scheduled reports to email
- Reports available to browser, PDF, Word, Excel and Crystal Reports
- Editable tariff and mark-up rates
- PABX trunk utilisation
- Report on site, department, employee, extension, account code and trunk
- Historic reporting
Periscope ITEMS caters for large scale deployments and includes
enterprise level functionality such as directory synchronization, fleet
mobile phone management, service provider 'softcopy' bill management,
bill reconciliation, tailored reports for finance department, in-depth
and ad-hoc organizational reporting etc.